Refund Policy

All items purchased via our website can be returned for a  refund within 28 working days from receipt of goods Unfortunately we cannot accept

returns of contact lenses cosmetics hosiery or wigs so please make sure you are happy with the product before opening the packaging  if you

attempt to return any of these items and they are found to be worn we are not obliged to issue a refund . We ask that you care for our goods

whilst they are in your possession and that all items are returned in the original packaging . The  product must always be suitable for resale and all

items will be inspected by our returns team when we receive it . If any of the products or the packaging is missing , we aren't obliged to issue a 

refund . You and and the carrier you select are responsible for the condition of the returned goods until they are received by us .The cost of the

return postage is at your expense and we recommend you use a tracked service with proof of purchase. The full price of the product will be refunded

to you (subject to any deductions we are entitled to make due to your use of or damage to the products) including the cost of standard delivery

Choosing a non- tracked postal service could result in a delay in processing any refunds. We will do our best to issue refunds within a week  of receiving 

the item back to us  

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